Google Common Errors

403 Forbidden

This is a Google permission error.

Please ensure that you have granted the appropriate Make changes to events permission to the logged-in user.

Please see our Google Workspace configuration instructions for more information.

This is a Google authentication error and can happen if the password of the logged-in user has changed, or if the user has been deleted.

You will need to start the Fishbowl Wizard again. To do this, tap on your logo to open the Fishbowl menu, then tap on Setup Wizard.

Follow the prompts until you reach the Google login screen. You will have to sign out and then sign in again with your Google credentials.

Please refer to our Google Workspace configuration instructions for more information.

This is a Google error that indicates that a policy was configured in your organization that blocks Fishbowl from accessing the Google API.

Fishbowl is a verified Google app, but you may need to manually mark it as trusted if you have policies in place that block third-party API access.

To do this, sign in to your Google Admin console as an administrator, then navigate to:

Security > Access and data control > API controls > Accessed Apps > View List

Locate Fishbowl in the list and mark it as trusted. Once trusted, the device will be able to sign in and sync events.